Email Automation
Email automation is the AI-powered processing of incoming and outgoing business emails — from automatic classification and routing through data extraction to generating context-aware responses. Modern systems use NLP and LLMs to understand content and trigger corresponding actions in downstream systems.
Why does this matter?
Email remains the most-used business channel for mid-sized companies. Sales inquiries, orders, complaints — everything arrives via email. Email automation ensures every message is classified within seconds, routed to the right person, and relevant data captured in your systems.
How IJONIS uses this
We develop AI-based email pipelines that analyze incoming messages via LLM, detect intent and urgency, and automatically trigger actions: create CRM entries, assign tasks, generate response drafts. For outgoing emails, we automate follow-ups, reminders, and personalized customer outreach.